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There were 13 articles found in this category:
  1. questionWhat is the SoftLayer nameserver info?
    The SoftLayer Nameserver addresses are: ns1.softlayer.com 67.228.254.4 ns2.softlayer.com 67.228.254.5

  2. question DNS / Nameserver FAQ Items
    Authoritative Name Servers ns1.softlayer.com 67.228.254.4 ns2.softlayer.com 67.228.255.5 Resolving Name Servers rs1.service.softlayer.com 10.0.80.11 rs2.service.softlayer.com 10.0.80.12 Manage SoftLayer Name Servers https://manage.softlayer.com/PublicNetwork/manageDns

  3. questionSecondary Domains
    Secondary Domains A secondary domain is a domain which SoftLayer's DNS servers transfer from your server to our Authoritative DNS servers, ns1.softlayer.com and ns2.softlayer.com. You can configure a secondary in the portal by clicking on Domain Name System in the Public Network folder in the ...

  4. questionDNS Overview - Resource Records
    A record Section: Most records will be A records. This allows the greatest versatility in pointing your domain names where you want them go. Each record consists of a host name and an IP address. Host field: The host name for that particular A record. The host name should be what precedes the .d ...

  5. questionHow can I add/modify PTR Records (reverse DNS)?
    What is Reverse DNS? Reverse DNS is a method of resolving an IP address into a domain name, just as the domain name system (DNS) resolves domain names into associated IP addresses. One of the applications of reverse DNS is as a spam filter. Here's how it works: Typically, a spammer uses an inva ...

  6. questionHow can I add DNS to SoftLayer's nameservers?
    You can find the section to add and modify your DNS by going to the “Public Network” dropdown, then “Domain Name System” and finally clicking “Manage DNS”.

  7. questionDo you have example DNS configs to refer to?
    Yes, please see the pics below for common DNS setups. Things to remember: A Records - point to IP addresses CNames - point to hostnames SoftLayer Customer Portal Cpanel Plesk Basic universal config

  8. questionWhat does serial / refresh / retry / expire / minimum / and TTL mean?
    Caching and time to live Because of the huge volume of requests generated by a system like the DNS, the designers wished to provide a mechanism to reduce the load on individual DNS servers. The mechanism devised provided that when a DNS resolver (i.e. client) received a DNS response, it would ca ...

  9. questionCan I use the SoftLayer name servers and have you alias my domain name to them?
    No, at this time we do not offer "private name servers" If you utilize the SoftLayer nameservers, they will reference ns1.softlayer.com and ns2.softlayer.com If you wish to have ns1.yourdomain.com and ns2.yourdomain.com, you will need to run DNS services on your server.

  10. questionHow can I run my own nameservers?
    The easiest way to run and manage your own nameservers is to use a control panel like Plesk or cPanel. Both have built in domain name servers that allow you to easily add/modify/delete domain names. All you need to do is register your domain name as a nameserver with your domain name registrar a ...

  11. questionHow long does it take for DNS changes to propagate?
    This depends on your TTL (time to live) setting in your DNS record. This setting varies by nameserver and you can view the TTL by looking up the SOA record for your domain. http://centralops.net/co/ offers a good tool for this. TTL is listed in seconds so divide by 60 to get the minutes then di ...

  12. questionWhat is the difference between the public and private nameservers at SoftLayer?
    The Public nameservers act as authoritative nameservers for domain names that reside in our DNS servers and you manage through the customer portal. The authoritative servers "answer" and "resolve" domain names to your IP address for the general internet population. ns1.softlayer.com 66.228.118.8 ...

  13. questionWhats are my nameserver options?
    With a dedicated server there are four typical options for nameservers. 1. Use your domain name registrar name servers to manage your domain names 2. Use SoftLayer nameservers to manage your domain names 3. Use a third party DNS service to manage your domain names 4. Run your own nameservers on ...

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