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General Business
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There were 8 articles found in this category:
 SoftLayer Portal Account Summary
The Account Summary screen of the SoftLayer Portal can be accessed by choosing the “Administrative” tab and then clicking on “Accounting.” A short overview of the next payable invoice is available at the top of this screen, showing the payment method, the current balanc ...
- Making A One Time Payment
The SoftLayer Billing System will charge your credit card stored monthly on your billing date for any outstanding balances on your invoice. However, you can elect to make a one time payment at any time by going to the “Administrative” dropdown, then click “Accounting” a ...
- Retrieving Your Next Invoice
You can see a detailed listing of the next upcoming invoice by going to the “Administrative” dropdown menu, then select “Accounting” and finally click on the “Show Next Invoice” link. The top of this page shows your payment method on record and your invoice&# ...
- Changing Your Monthly Payment Method
This screen can be accessed by going to the “Administrative” dropdown menu, then click “Accounting” and finally click the “Change Monthly Payment Method” link. This page will allow you to update your billing address and credit card billing information for mak ...
- May I visit the SoftLayer Datacenter?
We do not allow visitors in our Datacenter. However, you have remote, root/administrative access to your server.
- Why did you start SoftLayer?
After ten years and two very successful hosting companies, the SoftLayer team saw an opportunity in the emerging dedicated market along with the need for early market maturation of products and services. Our goal is to add tremendous value and control to the dedicated hosting market and continue ...
- How much hosting experience do you have?
Our core team of managers has been together for over ten years. We cut our teeth in dialup ISPs (dallas.net, Oklahoma.net) then created the first virtual hosting company in the world Catalog.com. In 2000, the team moved to The Planet where we grew the company from startup to over 25,000 servers.
- How long have you been in business?
SoftLayer was established in June 2005 by twelve executive managers of The Planet.com. After 6 months of R&D, SoftLayer launched to the public in January 2006.
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