How do I mount a virtual CDROM image through IPMI? (Custom OS installation)
Some SoftLayer customers choose to load an OS to their server that is not offered or supported by SoftLayer. This can be done through the IPMI card functionality provided by SoftLayer. You will need to first upload the ISO to the network attached lockbox that comes with every server. Hardware ...
How do I connect to my server via IPMI?
Every server at Softlayer supports IPMI. This provides the ability to remotely power on, power off, and reboot your server. It also provides a Serial Console and/or Keyboard-Video-Mouse as if you were sitting in front of the physical computer. We use the application IPMIView, provided by Supermi ...
My primary drive shows up as /dev/sdb. What is wrong?
This may be caused by the IPMI's Virtual Disk taking up the /dev/sda slot. This can be safely disabled by connecting to IPMIView and browsing to the Virtual Media tab. Choose Options >> Disable and click apply. When the server is rebooted next, the primary drive should disaplay as /dev/sda
My KVM says "No Signal". What's wrong?
This is a simple fix of permissions within the IPMI card, and can be fixed by SoftLayer support. Please submit a standard support ticket to have this issue resolved.
How do I reboot the server?
- In the SoftLayer portal, go to the Support tab. - Click on Reboot - Choose the server that you wish to reboot, click on Reboot - Choose how you would like to reboot the server: - Default (attempt via ipmi and then power strip) - IPMI - Power St ...
I'm getting repeating characters when typing in KVM/IP!
Repeating characters in KVM/IP can be corrected by modification of the IPMI cards settings. This can be done by SoftLayer support through a standard support ticket. If the issue continues, you can use the Soft Keyboard by browsing to the KVM/IP window and clicking Options >> Soft Keyboard ...
Can I use KVM/IP to change my password in single user mode?
Yes. KVM/IP allows you to see all parts of a boot process and interact with the server as though you were right in front of it. 1. For instructions on viewing KVM via IPMI, please go to the following link: https://manage.softlayer.com/tutorials/ipmi/ipmi_kvm_ip_linux.swf 2. Once you are viewing ...
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