We currently offer four types of notifications through the Event Management System - RAID Alerts, UIP Notifications, Planned Maintenances, and Autoscale:
- RAID Alerts are issued to subscribers if any device on the account experiences a RAID failure. These alerts are issued on top of the auto-generated ticket that is already in place through our monitoring system. Unsubscribing to RAID alerts will not impact the automatic ticket creation in the event of a RAID failure.
- UIP Notifications are issued to subscribers when there is an unexpected service-impacting event that has occurred. UIPs include, but are not limited to, infrastructure issues, outages and unplanned maintenance.
- Planned Maintenance are issued to subscribers when there is an expected service-impacting event that is scheduled to occur at some point in the near future.
- Autoscale are issued to subscribers for actions or events related to the autoscaling service.