The Billing Items screen within the Customer Portal enables users to associate billing items to specific devices and cancel those items, when necessary. Follow the steps below to access the Billing Items screen.
Access the Billing Items Screen
- Access the Customer Portal using your unique credentials.
- Select Account > Billing > Billing Items from the Navigation Bar to access the Billing Items screen.
What Happens Next
The Billing Items screen defaults to show associated billing items. The view may be changed by selecting another option from the Display drop down list. When viewing billing items, unassociated billing items may be associated, while associated items may be dissociated. Association and dissociation may occur individually or for more than one item at a time using the Bulk Actions feature. Individual billing items may be canceled at any time from the Billing Items screen.