Adding a folder in the Customer Portal allows for organization of files that would ordinarily be placed directly in the container. Folders may be added to the container itself or to another folder to provide additional options for organization. The process for adding a folder directly to a container or adding a folder to another folder (nesting folders) is the same. Follow the steps below to add a folder.
Add a Folder
- Access the container. Refer to Access and Exit a Container.
- Click the Add Folder link.
- Enter the name of the new folder in the Add New Folder text box.
- Click the OK button to create the folder. Click Cancel to cancel the action.