Power On/Power Off a Device


The power on/power off functionality within the Customer Portal allows users to remotely turn a device on or off. Using this feature on a device results in a single action. If you wish to turn a device off and then immediately on, refer to Reboot a Device. Follow the steps below to power on/power off a device.

Power On/Power Off a Device

  1. Access the Device List. Refer to Access the Device List
  2. Click the Actions drop down list for the device.
  3. Select Power On/Off.
  4. Click the Yes button to power the device on or off. Click the No button to cancel the action.

What Happens Next

If the device has been powered off, the device remains in the power off state and must be manually powered on by repeating the steps above. Users may not interact with a device when a device is powered off. If the device has been powered on, normal interaction may take place. It will remain on until further action is taken.