Update a User's VPN Password


VPN passwords are required for any VPN connectivity and may be set by any user with VPN Administration permissions associated with an account. Follow the steps below to update a user’s VPN password.

Update a VPN Password


  1. Login to the portal.
  2. Go to the account drop down and click on Users.
  3. Click the user name.
  4. Enter the new password in the VPN Password text box and again in the Confirm Password checkbox.
  5. Click the Save Changes button to submit the update.