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First, you will need the Linux version of Adaptec Storage Manager on your system. Normally, this will install the agent and the manager. On your SoftLayer server it will only install the agent, as this is all that is needed.
Please check http://downloads.service.softlayer.com for the latest 32bit or 64bit version of the Adaptec Storage Manager. VPN access is required to download from that page.
Next you will need to download and install the rpm on your server if it isn’t already installed. (If you used SoftLayer’s install and are not running a custom install, chances are it is already installed, though we will run through it just for the ones that do not have it installed)
First download the rpm from the link above using wget
At the command prompt type
wget **Link to RPM**
Next install the rpm,at the command prompt type:
rpm –Uvf asm_linux_v4.30-16038.rpm
After the application has been installed and started correctly, from the command prompt you will want to run the arcconf program in order to view the health of your array.
/usr/StorMan/arcconf getconfig 1
Here you will noticed that Device #1 is Online, while Device #2 is Failed, thus meaning we have a degraded array and a hard disk will need to be replaced.
Just open up a SoftLayer support ticket to schedule a maintenance window for the drive replacement.
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